Introduction
At Tech 911 Group Inc., we prioritize the privacy and security of your information. This privacy policy explains how we collect, use, and protect your personal information when you engage with our tech services or visit our website.
Information We Collect
We may collect and process the following types of information:
- Personal Information: Includes your name, email address, phone number, and other contact details provided when you inquire about or use our services.
- Technical Information: Information related to your devices, operating systems, IP addresses, and other technical details that may be necessary for troubleshooting and support services.
- Service-Related Information: Details regarding your interaction with our services, including logs, diagnostic information, and other data collected to improve your experience and ensure the proper functioning of our solutions.
- Website Usage Information: We collect data on your interactions with our website, such as pages visited and time spent on our site, using cookies and similar tracking technologies.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide tech support, troubleshooting, and other services related to our offerings.
- To communicate with you about updates, technical issues, and any service-related announcements.
- To enhance our services and website experience, including analyzing usage patterns and improving the performance of our digital products.
- To comply with legal and regulatory obligations and for record-keeping purposes.
How We Share Your Information
Tech 911 Group Inc. does not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- With third-party service providers that assist us in delivering our tech solutions (e.g., cloud storage, diagnostic tools) under strict confidentiality agreements.
- When required by law, such as to comply with legal proceedings or regulatory audits.
- To protect the rights, property, or safety of Tech 911 Group Inc., our clients, or others.
Security of Your Information
We implement industry-standard measures to safeguard your personal and technical information. However, no method of transmission over the internet or electronic storage is completely secure. We work to protect your data but cannot guarantee absolute security.
Your Rights
As an Idaho resident, you have certain rights regarding your personal information, including:
- Requesting access to the personal information we have collected about you.
- Requesting updates or corrections to your personal information.
- Opting out of marketing communications and specific uses of your information.
To exercise these rights, please contact us at info@t9sg.com.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically for updates.
Contact Us
If you have any questions or concerns about this privacy policy, please contact us at:
Tech 911 Group Inc.
675 Canyon Springs Drive
Rexburg, ID 83440
Phone: 805-703-4550
Email: info@t9sg.com